Error while connecting or creating connection to a Repository
There could be several reasons for a failed connection to a repository (database) either while Connecting or Adding a repository.
1) You are attempting to connect to a database...
Causes:
- The installed Admin Center version is not compatible with this database. Contact your system administrator to have your Admin Center or Database updated.
- You do not have sufficient rights to connect to this database. Contact your database administrator and provide this list of rights required to access the system.
2) Error 53: A network-related or instance-specific error occured...
Causes:
- A network connectivity issue his happening between the machine and the database server. Contact your network administrator to ensure that a proper link between the two computer is established.
- Make sure that the SQL Server name was correctly entered in the connection screen. Case is not sensitive but connection will failed if typos are entered. The system can accept hostnames or I.P. addresses and (optionally) instances and ports. Format examples:
HOSTNAME\Instance,Port
SQLServer03\sql2016,1953
I.P. Address
10.0.1.167
HOSTNAME,Port
SQLServer81,7764
3) Error 4060: Cannot open database "XYZ" requested by the login...
Causes:
- Although your account has been granted access to the database, you do not have enough rights to connect. Contact your database administrator and provide this list of rights required to access the system.
- Make sure that the Repository/Database name was correctly entered in the connection screen. Case is sensitive and connection will failed if typos are entered.
Related Articles
Configuring proper user rights on repository/database
This document explains the official database rights that needs to be given to the EZ-Control Admin Center users. This information is applicable to the following software: EZ-Compliance Admin Center EZ-Workflow Admin Center EZ-Dashboard Admin Center ...
Release Notes EZ-Compliance 2022a-SP1 (build 1.22.11.4332)
New and/or Adjusted Functionality Access Scan – EAMS (TICKET 1885) In the Access Scan a new option is added in the section Child Option/Filters. In the sub section “Include Child Access Points in Scan” the option “Both (satellite Sessions ...
EZ-Dashboard Release Notes 2020a-HF1 (1.20.10.3192)
See also attached document New and/or Adjusted Functionality · Log files Added refresh "Days" indicator to log file's durations Bug Fixes · EZ-Dashboard: Start Resolved issue which could make the client stop during startup · ...
Release Notes EZ-Compliance 2020a-HF1 (build 1.20.10.3192)
See also attached document New and/or Adjusted Functionality · Added Access Level to "Employee Business Function Access" report (TICKET 1485) The Access Level was added to the Employee Business Function Report. In the situation there were 2 ...
Release Notes EZ-Compliance 2022b (build 1.22.20.4543)
New and/or Adjusted Functionality Added "creation" logs to Access Point's log when Access Points are created (TICKET 1980) At various places in the Application where an Access Point could be created the Creation event was not logged in the Access ...