Please follow the steps carefully, one by one.
De-activation
From a computer still having access to EZ-Compliance, login with an Administrator.
Administration menu -> View/Deactivate Client/PC Dashboard Licenses
Right-click on the original user/PC record and select “De-Activate”. DO NOT click “OK” at this point.
IMPORTANT: Write-down the de-activation confirmation receipt and send it to support@dynaflow-solutions.com
Click OK to close the confirmation message
Close this window
Administration menu -> Admin Center Users
Right-click on the original user record and select “Delete”
Right-click in the grid and select “Add”
Select the new employee
From the “EZ-Compliance” section, click “Enabled” and set appropriate permissions.
Click OK to Save and Close this window
Close the Admin Center Users window
Close EZ-Compliance
Installation
Use this Installation Guide to help you through the installation of EZ-Compliance Admin Center on the new machine.
Re-activate
Launch EZ-Compliance Admin Center on your new computer
You should face the Registration screen. Try the Online Registration to automatically activate your new PC. If not working, use the “Send by Email” button.
Login with the new user credentials